Our present order processing time is 3-4 business days for every items. During the processing time, the order that you place online is sent to our warehouse, safely packed, and processed for shipment as quickly as possible. Most of the orders are processed through the warehouse very quickly and shipped within 48 to 72 hours and arrive to you within 3 4 working days.
Please note that the orders that is placed after office timing will be processed to the next working day. This excludes Saturday or Sunday and certain Holidays as well.
We processed all the orders under the shipping standards given by the government. Its gepending on your location, your order will arrive to you within 4-6 working days from when you placed your order online from our site.
If in any case, your order not shipped to you after the above mention days you may let us know as soon as possible. So that we can take action about this. please let us know by calling (+1) 215-84000-45.
We want to ensure you that your order will arrive to you as soon as possible in the working days
Our users are always in the front of our eyes.Your total satisfaction is important to us on any product.if in any case that you are not completely satisfied with one of our products, returns are accepted within 30 working days of receipt of productss. All returns must be pre-authorized by vertex international. Please contact vertexinst Customer Service for any query (+1) 215-84000-45 or via e-mail at [email protected].
Discontinued products and products that have been opened and/or used will not be eligible for return please. Buyer is responsible for shipping charges of all returns.
A 20% restocking fee may be applied to returns for such reasons as inventory balancing, canceled orders or incorrect merchandise ordered. All products returned to vertexinst due to refusal of acceptance by Buyer, without prior vertexinst authorization, may also be subject to a 20% restocking fee and shipping charges.
Should the buyer choose to exchange for another comparable product, the buyer will be responsible for additional shipping charges.
Please read this policy carefully and check back periodically as this policy may be updated from time to time.
In addition, when you visit our site, our Web servers collect the name of the domain you used to access the Internet (such as vertexinst.com), which pages on our site you visited and when they were visited, your Internet browser type and platform, the link that brought you to our site and any links clicked within our site. This information may be used by us, our service providers, affiliates and business partners to measure the number of visits, average time spent, page views and other statistics about visitors to our site. We also use this data to monitor site performance and make the site easier and more convenient to use.
Our Web servers also seek (as many Web sites do) to place a “cookie” (a small data file) on your computer’s hard drive which allows the server to determine the computer when it visits again in order to track statistical information about navigation to and throughout certain areas of our site and to promotions on other sites. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation and to measure the effectiveness of our site, and is not shared with anyone other than VERTEXINST and contractors who assist VERTEXINST in these efforts and who are bound to confidentiality. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.
We may use a third-party technology to place our advertisements on other Web sites. This technology will install a small “cookie” file on your computer when you view our ad. These cookies will not contain any information that personally identifies you (such as your name or e-mail address) but they will contain a randomly generated number that is unique to your browser and can be recognized by a “Web beacon” (transparent GIF file) on our site if you click through to our site from one of our ads. This allows us to keep track of how many unique visitors we have to our site and from what ads they entered, so that we can measure the effectiveness of our ads and ad placements. The privacy policies of the Web sites on which we advertise, and through which the cookies are installed should inform you about the cookie, and you may of course set your browser to reject cookies.
Some mobile applications will utilize analytic tools to help us better serve our customers through improved products, services, and revisions to the mobile applications. This collected information does not include personally identifiable information and will not identify you to VERTEXINST. It may, however let us know, anonymously, which services and features you are using the most within the application, as well as device type and hardware features, country and language of download.
This Web site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children under 18 and we do not knowingly market our products or services to children under 18.
Use of Collected Information
Our Security Procedures
Your Access to Information
If you do business with us, we provide you access to information about your VERTEXINST Account(s) by sending you monthly periodic statements outlining your transactions and other VERTEXINST Account information, and by providing customer service representatives to answer your questions. You may review and update your personal information that you provide to us through the e-servicing Web site of our specific products.
Links to Other Sites
Changes to this Policy